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Reports to: Operations Manager and Executive Director

Salary: $16/hr

Position summary:

As a Site Coordinator, you will hold a leadership position on our team, working together to accommodate individuals experiencing unsheltered homelessness. Site Coordinators provide trauma-informed care and services in a flexible, compassionate, and responsible manner. Direct support and coaching to team members is a vital element of this position.

Essential duties and responsibilities:

1. Demonstrate personal and interpersonal qualities that support the core values and mission of The Metanoia Project.

2. Commitment to provide services in a manner that is welcoming and appropriate to the special needs of those affected by trauma and severe mental illness.

3. Work to build an environment that is supportive and conducive to growth and recovery.

4. Complete all duties assigned on the coordinator checklist; complete and submit coordinator checklist in an accurate manner each shift.

5. Oversee and distribute radios to team members.

6. Provide management, support, and coaching to your designated team. Ensure the team is taking initiative to build compassionate relationships with each guest throughout their shift while simultaneously enforcing guest rules and upholding Metanoia procedures.

7. Ensure the building is set-up properly for guests to eat meals, have coffee, visit service providers, and sleep.

8. Build compassionate relationships with guests while providing care, coaching, assistance, and direct services.

9. Ensure all shift reports are documented accurately and submitted at the end of every shift to Operations Manager and Executive Director.

10. Stay accessible and visible to staff and guests during your shift.

WORKING CONDITIONS:

This is a seasonal role (November 15 - April 15) with non-traditional work hours, including weekends and holidays. Shifts are from 6PM - 1AM and 1AM - 8AM. Staff must be available for on-call emergency service.

Reports to: Operations Manager and Executive Director

Salary: $15/hr

Position summary:

As a Homeless Support Specialist, you will have a vital role on our interdisciplinary team. You will work alongside our Site Coordinators and Volunteers to accommodate individuals experiencing unsheltered homelessness, providing trauma-informed care and services in a flexible, compassionate, and responsible manner.

This position provides the unique opportunity to work on the front lines of an innovative, grassroots organization working to bridge serious gaps in our community’s social service structure.

Essential duties and responsibilities:

1. Commitment to provide shelter services in a manner that is welcoming and appropriate to the special needs of those affected by homelessness, trauma, and severe mental illness.

2. Work to build an environment that is supportive and conducive to growth and recovery.

3. Ensure the building is set-up properly for guests to eat meals, have coffee, visit service providers, and sleep.

4. Build compassionate relationships with guests while providing care, coaching, assistance, and direct services.

5. Oversee outreach sheets, ensuring they are updated regularly and accurately. Identify guests who have not been reached and identify obstacles to guests’ needs being addressed and met.

6. Make efforts to circumvent obstacles that have been identified in individual guests that hinder their ability to form relationships and utilize services; reach out to designated individuals and agencies for support and assistance when needed.

7. Stay accessible and visible to staff and guests during your shift.

WORKING CONDITIONS:

This is a seasonal role (November 15 - April 15) with non-traditional work hours, including weekends and holidays. Shifts are from 6PM - 1AM and 1AM - 8AM. Staff must be available for on-call emergency service.

Reports to: Executive Director

Salary: $17/hr

Position Summary:

As an Operations Facilitator, you will hold an integral leadership position on our team and have responsibility for planning, organizing, and directing Metanoia's programs and hospitality center staff. The facilitator will work closely with the Executive Director.

Duties:

Develops implementation for Metanoia Project approved operational programs in effective, efficient, safe and creative ways within parameters the Executive Director sets.

•At direction of Executive Director, assists with all Human Resources functions including but not limited to development of staff evaluations, discipline, training, retention, scheduling, and recruiting.

•Responsible for management of sites and programing which includes: ensuring the safety of buildings and grounds, acting as a liaison between partner organizations, ensuring inventory, laundry, transportation and other systems are functioning efficiently for each new season.

•Create and manage the hospitality program incl􀀻ding but not limited to developing new guest and staff onboarding process and recognition program.

•Creates inventory supplies for each site set-up and seasonal needs

WORKING CONDITIONS:

This is a seasonal role (November 15 - April 15) with non-traditional work hours, including weekends and holidays. Shifts are from 6PM - 1AM and 1AM - 8AM. Staff must be available for on-call emergency service.